Privacy policy
Some definitions
Personal data
Personal data is any information relating to a natural person who is identified or can be identified, directly or indirectly, by reference to an identification number or to one or more factors specific to that person. (Surname, first name, address, telephone number, location data, etc.)
Processing
Any operation carried out on personal data, such as collection, recording, consultation, modification, distribution, etc.
Data controller
Entity that determines the purposes and means of processing.
Subcontractor
Entity that processes data on behalf of the data controller.
Data collected
In order to provide you with the best possible service, and in particular to ensure order processing and customer relations, Baby Brezza must collect certain personal data (such as your first name, surname, postal address, e-mail address, telephone number, date of birth, etc.) that you provide or that Baby Brezza obtains in the course of your purchases.
The Data Protection Officer
In order to guarantee the security and confidentiality of your data, Baby Brezza has appointed a Data Protection Officer. The Data Protection Officer keeps a register of data processing carried out by Baby Brezza. For further information, please send a letter with acknowledgement of receipt to Service Clients Baby Brezza - Gamin Tout Terrain 52 rue Edouard Pailleron 75019 Paris - France
Data processors
Baby Brezza Enterprises LLC, whose registered office is located at 1 East 33rd Street, 3rd floor, New York, New York, 10016, United States of America, is responsible for processing your personal data, i.e. it determines the purposes and means of processing defined below.
Legal basis for the processing of your data
Baby Brezza processes your personal data in a number of different ways. Below is a list of the different ways in which it does so:
Processing carried out on the legal basis of the performance of Baby Brezza's contractual obligations
On-line ordering
Payment of purchases by customers
Management of unpaid invoices
Processing on the legal basis of your consent
Creation of a customer account
Audience measurement and customer knowledge (cookie management)
Sending commercial offers by e-mail or SMS
Organization of competitions
Management of social networks
Transfer of your data to Baby Brezza partners (opt-in partner only). Baby Brezza works with a selection of privileged partners in fields such as early childhood, family and leisure.
Enrichment of the Baby Brezza database with partner data (if you have given your consent to the partner).
Processing carried out on the basis of Baby Brezza's legitimate interests
Customer relationship management
Measuring customer satisfaction with our services and products
Processing on the basis of Baby Brezza's legal obligations
Managing the exercise of customer rights
The main moments of data collection
Data may be collected at various points in your customer journey. Baby Brezza makes every effort to ensure that this collection is transparent and fair.
Collection on the www.babybrezza.eu website:
To make a purchase on www.babybrezza.eu, we need to collect certain information from you, such as your first and last name, email address and delivery address. Some of this information is mandatory. Information on your rights is specified for each collection.
Collection during competitions:
When Baby Brezza organizes contests, we need to collect some of your personal information, such as your last name, first name and e-mail address. Some of this information is mandatory, while others may be optional. Information on your rights is specified at each collection.
Indirect collection :
Baby Brezza may collect some of your data indirectly. This data comes from Baby Brezza's partners to whom you have given your consent for your data to be transferred to Baby Brezza in order to receive our newsletters.
Collected while browsing the site:
We use “cookies” to obtain information about your browsing. For more information, go to the cookies tab.
Browsing security
All the pages on www.babybrezza.fr are secure and encrypted, especially the pages where your data is collected. You can check this by looking at the page address: a green padlock has appeared before or after the address www.babybrezza.eu; depending on your browser.
Data storage security
Baby Brezza takes every precaution to protect the security of your data, in particular to prevent disclosure to unauthorized third parties. To this end, Baby Brezza takes all necessary measures to ensure the security of its computer systems and those of its subcontractors.
How we use your data
Recipients of your data
Subcontractors
We may transmit your data to subcontractors in order to provide the services we offer. In such cases, Baby Brezza remains responsible for the use of your data by its subcontractors and ensures that they comply with the contractual and regulatory framework. In particular, Baby Brezza makes every effort to ensure that they comply with security standards.
Our partners
Baby Brezza may transmit your data to partners in the following cases:
As part of our business, to provide you with the best possible service, such as delivery of your products, payment of your orders, etc...
If you have given us your consent to receive commercial offers from Baby Brezza partners.
If requested by a competent administrative or judicial authority.
Transfer of your data outside the European Union
In certain cases, and in particular for the management of social networks, product recommendations or targeted advertising, your data may be transferred to the United States. The companies receiving this data are Privacy Shield certified.
Advertising at Baby Brezza
Email and sms
You have the possibility to subscribe to Baby Brezza offers by subscribing to our Baby Brezza newsletter or to the sending of SMS. We ask for your consent in the following form:
- Email: I would like to receive the Baby Brezza newsletter by email
You can withdraw your consent to receive these offers at any time:
By clicking on the link contained in the footer of the email “To unsubscribe, click here.”
By going to your customer area on the tab “My subscriptions”.
- SMS
You can withdraw your consent to receive these offers at any time:
Each SMS sent by Baby Brezza, will inform you of the possibility of unsubscribing “STOP SMS” to a non-surcharged number.
By contacting customer service by email or telephone
- Partner: I would like to receive offers from Baby Brezza's partners.
If you no longer wish Baby Brezza to transmit your data to its partners in order to receive their offers, you may withdraw your consent at any time:
By going to your customer area on the “My subscriptions” tab
By contacting customer service by email or telephone
Baby Brezza may also contact you by email or sms for reasons other than sending commercial offers.
Your rights
Details of your rights
The right of access
This is the right to obtain communication of all information concerning you held by Baby Brezza.
The right of rectification
The right to obtain the rectification of inaccurate information concerning you held by Baby Brezza.
The right to be forgotten
This is the right to obtain the deletion of information about you held by Baby Brezza.
The right to object
This is the right to object to the processing of your data. In some cases, exercising your right to object may make it impossible to continue your relationship with Baby Brezza. For example, if you object to your data being processed for customer relationship management purposes, you will no longer be able to place an order with Baby Brezza.
With regard to commercial prospecting, you may at any time object to your data being circulated, transmitted or stored. This right can be exercised without having to justify a legitimate reason.
The right to define directives concerning the fate of my personal data after my death
In the absence of directives or a statement to the contrary in such directives, the heirs of the person concerned may, after his or her death, exercise the following rights in respect of the deceased's personal data.
The right to restrict processing
This is the right to have processing suspended for the time needed to carry out a check (to verify the accuracy of personal data, to check whether the legitimate reasons given by the person concerned override those of the data controller in the case of a request for opposition, etc.).
The right to portability
This is the right to have your personal data transmitted in a structured format directly from one controller to another, where technically possible.
The right to lodge a complaint with a supervisory authority
Exercising my rights
To exercise your rights, you must show proof of identity. In order to protect your personal information, we cannot disclose or modify it without this document.
You can exercise your rights of access and rectification by writing to Service Clients Baby Brezza - Gamin Tout Terrain 52 rue Edouard Pailleron 75019 Paris – France.
A reply will be sent to you within a reasonable time.